Shipping policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped promptly.
Shipping Time
Estimated delivery times may vary based on your location:
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Domestic Shipping: 3–7 business days
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International Shipping: 7–15 business days
Please note that delivery times are estimates and may be affected by external factors such as customs delays or high demand.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order size. We may offer free shipping on select orders or promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS so you can track your package in real-time.
Delays & Issues
While we strive to deliver your order on time, delays may occur due to unforeseen circumstances such as weather conditions or courier issues. We appreciate your patience in such cases.
Incorrect Address
Please ensure your shipping address is accurate. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your order or shipping, feel free to contact our support team. We’re always here to help!